Scrum Master (Financial Service)
Vietnamworks' Client
Mô tả công việc
1. Job summary: - Help the Portfolio Management squad deliver meaningful outcomes each sprint by enabling effective ceremonies, addressing delivery obstacles, and fostering a high-performing and self-managed team. - Establish consistent Agile practices across the squad by maintaining a healthy backlog, improving sprint predictability, ensuring clear delivery visibility, and promoting continuous improvement. - Escalate structural or cross-squad issues to the Platform Lead / Agile Coach when required. 2. Main Responsibilities - Organize and facilitate key squad activities, including backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retrospectives - Maintain a focused and sustainable delivery flow by monitoring work-in-progress, sprint commitments, and available team capacity Identify and resolve blockers related to data access, policies, system dependencies, and stakeholder decisions, escalating wider or cross-squad issues to the Platform Coach Partner with the Product Owner to ensure backlog quality, effective story decomposition, clear acceptance criteria, and appropriate prioritization - Provide clear visibility of delivery status through sprint boards, burn-down tracking, delivery metrics, and blocked-item monitoring - Facilitate retrospective discussions, define actionable improvements, and ensure agreed actions are implemented in following sprints - Guide squad members in adopting Agile practices, establishing effective team norms, strengthening self-organization, and maintaining collaborative ways of working 3. Attributes - Strategic mindset: Ensure sprint activities and squad priorities remain connected to POC objectives and targeted business outcomes - Customer focus: Keep customer needs, pain points, and journey friction in consideration when shaping and prioritizing sprint activities - Stakeholder management: Establish effective working partnerships with the Squad Lead, Product Owner, and relevant supporting teams to address issues and remove blockers - Results orientation: Turn squad priorities into reliable sprint outcomes while supporting faster resolution of delivery issues - Collaboration: Promote transparent communication, self-organized teamwork, and consistent adoption of Agile practices within the squad
Yêu cầu công việc
1. Experience - Minimum 3 years of experience working as a Scrum Master or Agile Delivery Lead; exposure to financial services is an advantage - Practical experience in planning and facilitating squad ceremonies through Jira, Confluence, or similar delivery platforms - Proven ability to collaborate with Product Owners, Business Analysts, and Data Analysts to break down user stories and coordinate sprint planning 2. Knowledge & Skills - Basic product knowledge: Familiarity with core banking and lending products and processes - Data-driven decision-making: Able to interpret sprint and delivery indicators, including velocity, burn-down, and blocked-item ageing, to identify delivery constraints and areas of inefficiency - Agile execution: Strong command of Scrum and Kanban practices, with hands-on capability in ceremony facilitation, backlog management, sprint planning, and retrospectives at squad level - Problem-solving: Effective facilitator who can drive resolution of decisions, dependencies, and handoffs that impact squad delivery - Risk & control management: Working knowledge of governance controls, audit requirements, and change management practices within regulated environments
Quyền lợi
13-month salary, Performance Bonus, Annual Leave, etc.