Senior UX Manager

Mô tả công việc

1. UX Analytics Leadership - Own the UX Analytics team's direction, priorities, quality standards, and outcomes across product and user-experience initiatives. - Translate business and product goals into clear analytical priorities, research questions, and measurable outcomes. - Build and scale the team, including hiring, onboarding, coaching, performance management, and capability development. - Establish a data-driven UX culture where product decisions are supported by user behavior, metrics, experimentation, and market intelligence. - Own the quality bar for analytical outputs, ensuring insights are accurate, actionable, and trusted across the organization. - Represent UX insights, team performance, and key user-experience opportunities to senior leadership. 2. Product & User Experience Analytics - Analyze user behavior, product funnels, engagement, and performance metrics to identify UX gaps and improvement opportunities. - Monitor product signals and proactively identify issues before they develop into significant business or user-experience problems. - Turn complex data into clear recommendations that influence product priorities, user journeys, and business decisions. - Drive experimentation and continuous improvement through structured analysis, monitoring, and measurement. 3. Cross-Functional Collaboration - Partner closely with Product, Engineering, QA, Market, and other stakeholders to align analytical priorities with business and product objectives. - Communicate analytical findings clearly and influence stakeholders to translate insights into measurable product improvements. - Balance strategic team leadership with hands-on analytical problem-solving when complex or high-impact issues require deeper investigation.

Yêu cầu công việc

- Minimum 6 years of experience in product analytics, UX analytics, data analytics, or a related analytical function within digital products. - Proven experience leading analysts and owning analytical outcomes rather than simply producing dashboards or reports. - Strong proficiency in SQL and hands-on experience with product analytics platforms such as PostHog, Amplitude, Mixpanel, or similar tools. - Strong understanding of user behavior, product funnels, experimentation, metrics, and data-driven product decision-making. - Proven experience building or scaling an analytics team, including hiring, onboarding, coaching, and developing analysts. - Strong people leadership skills with the ability to set expectations, develop talent, and hold team members accountable. - Comfortable balancing strategic team direction with hands-on analytical investigation when required. - Strong ability to translate ambiguous business or product questions into structured analytical priorities and actionable recommendations. - Clear and direct communicator who can effectively influence Product, Engineering, QA, Market, and senior leadership teams. - Strong business judgment with the ability to identify what matters and make decisions based on incomplete or complex information.

Quyền lợi

Ample amount of paid leave , Career opportunity

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