Junior IT Service Specialist

Mô tả công việc

• Provide IT support during business hours, ensuring continuity of service • Conduct remote setup and device enrollment for new and existing employees • Monitor inventory of all equipment, software and software licenses, accessories, etc. • Assist with timely hardware and software upgrades as required • Provide training to employees on company systems and programs, and retrain as needed • Maintain infrastructure documentation • Special projects as assigned

Yêu cầu công việc

• 1-3+ years of experience in IT with a focus on end user support • Strong understanding of Microsoft 365 products • Ability to create clear and concise documentation • Willingness to solve problems • Fluent in written and spoken English • Relevant certifications in IT service management and IT asset management (ITIL framework) a plus • Base in HCMC and work onsite

Quyền lợi

Chế độ bảo hiểm Du Lịch Chế độ thưởng Chăm sóc sức khỏe Đào tạo Tăng lương

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