Business Analyst (Financial Services Software)
IGS Group Vietnam Company Limited
Mô tả công việc
Reports to: Head of Delivery / Project Manager About the role IGS Group Vietnam delivers and integrates enterprise software for financial services and corporate customers. We are looking for a Business Analyst who has worked hands-on in the software delivery of trade finance, KYC, underwriting or B2C portal systems, and who can turn business needs into clear, buildable requirements. Key responsibilities • Lead requirement gathering workshops with business users, operations, compliance and IT stakeholders. • Document business requirements, functional specifications, user stories, acceptance criteria and process flows (as-is and to-be). • Analyse and map end-to-end processes for trade finance, KYC/onboarding, credit underwriting and customer-facing portals. • Work with solution architects, developers and QA to ensure requirements are understood, feasible and delivered as specified. • Prepare data mapping, integration requirements and API specifications together with the technical team. • Support UAT: prepare test scenarios, coordinate testing with users, triage defects and manage change requests. • Produce user guides, training material and handover documentation. • Act as the bridge between the customer and the delivery team throughout the project lifecycle.
Yêu cầu công việc
Must-have requirements • - 3+ years as a Business Analyst on software development or implementation projects. • Proven hands-on experience in at least two of: trade finance, KYC/customer onboarding, credit or insurance underwriting, B2C web portals. • Strong understanding of banking or financial services operations, regulatory and compliance requirements in these domains. • Skilled in writing BRDs, FSDs, user stories and process models (BPMN or equivalent). • Experience with Agile/Scrum delivery and tools such as Jira and Confluence. • English proficiency: IELTS 8.0 and above. Nice to have • Experience with core banking, loan origination, or digital onboarding platforms. • Basic SQL for data analysis and validation. • Familiarity with API integration concepts (REST, JSON) and system integration projects. • Professional certification such as CBAP, PMI-PBA or CSPO.
Quyền lợi
Competitive compensation and performance-based bonuses , A key role in shaping IGS Group Vietnam technical presence from the ground up , Opportunities for regional exposure and continuous learning , Collaborative work culture that values innovation, ownership, and speed