IT Executive (Retail Infrastructure)
CÔNG TY TNHH THƯƠNG MẠI SKECHERS VIỆT NAM
Mô tả công việc
1. Infrastrucutre Management Manage and support cloud environments (Azure, AWS) and virtualization platforms Manage and handles infrastructure modernization initiatives including network optimazation Implement and manage infrastructure-level security policies and controls Ensure compliance with industry regulations Coorindate with security teams to mitigate risks Provide input on infrastructure requirements during system design and implementation phases. A good understanding of incident management, ensuring necessary updatea and follow-ups until case closure with proper resolution. 2. Infrastructure Support and Operation Maintain and support IT infrastructure Ensure high availability, performance and security of IT systems Monitor and troubleshoot infrastructure performances issues and resolve them proactively Oversee IT infrastructure that support POS systems, in-store connectivity, IT devices and equipments. Supervise infrastructure support staff or external service providers as needed. Manage vendor relationships, hardware/software procurement and service-level agreements (SLAs) Troubleshoot technical issues and provide timely and effective solutions Provide technical expertise on analysing and providing best solution on technical issues in timely and efficiently. Classify IT requests according to business guidelines and IT business project plan; Do a Trend Analysis all issues or incidents and highlight critical and outstanding issues. Perform system operations and administration tasks, including checking and monitor multiple systems performance on a daily basis and user management. Perform installation, setup, configuration, migration, upgrading and testing of software applications 3. Application Backup Support Provide 1st level application support. Able to tourbleshoot and provide solutions for technical issues or routes to appropriate escalation groups. Perform system operations and administrative tasks including user management, monitoring of multiple system performances. support company's events when required Any other duties as and when assigned
Yêu cầu công việc
· Minimum Diploma, preferably in Information Technology, Engineering, Business Administration or a related field. · 2 years of relevant working experience. · Good understanding of Retail, Ecom, Event & Office Operations. · Good command of English, both written and spoken. · Strong hands-on experience with IT devices, business applications and infrastructure. · Strong troubleshooting, project deployment and vendor management skills. · Experience in functional specification documentation, system testing and user training. · Able to propose and implement technical solutions to meet business and user needs.
Quyền lợi
Competitive salary 2 months probation with 100% of gross salary and SMUI 13th month salary and yearly bonus Full benefit package applied according to current Labor law. Professional and dynamic working environment in international company Healthcare insurance package and annual health check Internal employees with 50% discount of Skechers brand Working day: Mon - Fri (5 days/week)