IT Support/Help Desk

Mô tả công việc

• Provide daily HelpDesk support for end users (PC, laptop, printer, software, email, network) • Support Microsoft Windows, Microsoft Office and business applications • Manage user accounts and permissions in Active Directory • Troubleshoot LAN/WAN, Internet and Wi-Fi connectivity issues • Support network infrastructure, including network cabling, switches and wireless access points • Support production-related IT equipment (barcode scanner, label printer and production terminals) • Maintain IT inventory and asset records • Coordinate with vendors for hardware repair and maintenance • Ensure IT equipment and network cabling are properly organized according to company standard • Follow IT policies, security standards and documentation procedures • Other jobs assign by Supervisor.

Yêu cầu công việc

• Diploma or Bachelor's Degree in Information Technology or related field • Junior level, with 1–3 years of relevant IT HelpDesk experience • Good knowledge of Windows OS, Active Directory, DNS, DHCP and networking • Good communication and troubleshooting skills. • Familiar with PC, printer and network troubleshooting • Experience in manufacturing environment is an advantage • Ability to communicate in English and read technical documentation • Ability to work independently and manage multiple tasks effectively • Responsible, proactive, service-minded and able to work under pressure

Quyền lợi

Full social insurance, 24/7 Accident Insurance , 13th-month salary. Lunar New Year bonus, and other performance-based bonuses. , Laptop provided for work. , Shuttle service available in Ho Chi Minh City: District 5; Nha Be (Saigon South Residential Area), District 8; Binh Chanh District (Mizuki Park). , Annual team-building activities, Phone & Meal allowances

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