Senior Project Manager

Mô tả công việc

1. Portfolio Delivery Leadership • Provide delivery oversight to ensure projects are progressing according to agreed plans and milestones. • Participate in resolving delivery challenges, dependencies, and cross-project issues. • Coordinate delivery activities across multiple accounts to ensure alignment and successful execution. • Lead delivery reviews and drive continuous improvement across the project portfolio. 2. Delivery Governance & Reporting • Establish and maintain standardized delivery governance across all projects. • Define and improve project management standards, templates, and best practices. • Standardize project reporting, RAID logs, dashboards, and executive status reports. • Conduct regular portfolio governance reviews with Head of Engagement Delivery Department, covering project scope, schedules, budgets, RAID items, dependencies, change requests, delivery risks, and corrective actions • Ensure compliance with the company's delivery methodology, governance standards, and customer requirements. 3. Resource & Capacity Planning • Coordinate resource allocation across projects in collaboration with Engineering Managers and Account Managers • Identify resource constraints and recommend mitigation plans. • Support capacity planning based on project demand and delivery priorities. • Facilitate resource balancing across customer engagements to optimize delivery effectiveness. 4. Delivery Quality Management • Define and enforce delivery quality gates throughout the project lifecycle. • Review project readiness before key milestones, including planning, solution design, development, testing, deployment, and hypercare. • Ensure deliverables meet agreed quality standards before customer acceptance. • Drive continuous improvement through project retrospectives, lessons learned, and process improvements. 5. Risk & Escalation Management • Monitor portfolio-level risks, dependencies, and delivery issues. • Coordinate the resolution of cross-project risks and escalations. • Escalate critical delivery risks to the Head of Engagement Delivery Department with recommended mitigation plans. • Support recovery planning for projects requiring additional delivery oversight. 6. Strategic Project Leadership • Directly manage high-complexity, high-risk, or strategic projects as assigned. • Engage with senior customer stakeholders and internal leadership teams. • Mentor and coach Junior and Mid-level Project Managers on delivery governance, planning, and execution best practices. • Support project mobilization and transition from pre-sales into delivery.

Yêu cầu công việc

1. Education • Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related discipline. 2. Experience • 6 - 8 years of experience in IT project, program, or delivery management. • Proven experience delivering multiple concurrent software development or digital transformation projects. • Experience working in software development, system integration, cloud, or technology consulting environments. • Experience leading cross-functional teams using Agile and/or hybrid delivery methodologies. • Strong experience managing customer stakeholders and delivery governance. 3. Nice to Have • Experience delivering Banking, Financial Services, or Insurance (BFSI) projects. • Experience with digital transformation, cloud platforms, enterprise integration, or payment solutions. • Professional certifications such as PMP, PRINCE2, Agile, Scrum Master, or equivalent. 4. Key Competencies • Portfolio & Delivery Management • Delivery Governance • Project Planning & Execution • Resource & Capacity Coordination • Delivery Quality Assurance • Risk & Issue Management • Stakeholder Management • Leadership & Coaching • Communication & Presentation • Problem Solving & Decision Making • Continuous Improvement 5. Key Performance Indicators (KPIs) • On-time delivery across the project portfolio. • Compliance with delivery governance and reporting standards. • Delivery quality gate compliance. • Resource allocation and capacity planning effectiveness. • Timely resolution of delivery risks and escalations. • Customer satisfaction with delivery execution. • Successful delivery of assigned strategic or high-complexity projects. • Adoption of delivery best practices and continuous improvement initiatives.

Quyền lợi

Performance-based bonuses, holiday bonuses, and other employee benefits in accordance with the Company's policies. , Participation in statutory social insurance, health insurance, and unemployment insurance in accordance with Vietnamese labor regulations. , Excellent opportunities for professional development and career advancement in a professional, transparent, and collaborative work environment. , Salary: Competitive and negotiable based on qualifications, experience, and overall fit

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