Application Support Assistant Manager (Core System)
Shinhan Vietnam Finance Company Limited
Mô tả công việc
The Job holder plays a role to support application/system, focusing on Core system for daily operation. Candidate is responsible for analyzing the business requirements, understanding IT systems/applications and communicating with internal/external stakeholder to ensure the smooth application/system operation. The job holder also ensures that the application/system issues can be solved on time. • In charge of analyzing and preparing business and system requirements for the IT Lending Core systems • Ensure proper due diligence and gap analysis is done for application implementation against the business requirements • Work cohesively with the application vendor’s application supporters to get the required knowledge transfer for the product knowledge and business process. • Providing system/application support for end user and know-how supports to internal teams. • Managing and leveraging between end user’s expectation and the base lined business requirements • Supporting User Acceptance Test for the project sign off. • Project-management to implement of Lending Core system enhancement. • Work with external vendor to follow up core system issues/enhancement. • Configure the core system business rules for setup new products in core. • Develop Core system APIs and other customization to fit to business needs. • Support Core system operation (co-work with ICT operation team and ICT development team) • Other tasks assigned by line manager, division head.
Yêu cầu công việc
1. Qualification • University Degree majored in Information Technology 2. Work Experience • Minimum 05 years working experience in Software development and Application support. • Have experience on business analysis and system analysis. • Must have experience on core banking or core securities or core lending system. • Have experience in project management for projects related to core system/product development • Have working experience in Finance/Banking/Insurance/Securities is a plus. 3. Knowledge • Providing system/application support for end user and know-how supports to internal teams. • Work with external vendor to follow up core system issues/enhancement. • Experience on both Java, PL/SQL development • Good experience on API development and system integration. • Have knowledge on ITIL framework and process 4. Skills • Good leadership skill for effective Team management • Communication • Problem-solving • Effective application support • Good collaboration • Critical thinking • Can-do attitude • Time management
Quyền lợi
Attractive KPI Bonus (monthly or yearly) and 13th month salary , Premium personal healthcare insurance for all employees and spouse and/or children , 14 – 20 days annual leave, 3 days of sick leave with pay