ICT Business Analysis Supervisor
Shinhan Vietnam Finance Company Limited
Mô tả công việc
1. Business Analysis & Solution design • Act as a trusted business partner to deeply understand business insights, challenges, and objectives; proactively propose IT/system solutions to drive value. • Elicit, analyze, and document requirements from stakeholders through interviews, workshops, and other techniques. • Organize meetings, workshops, and requirement-gathering sessions; monitor communication flow, track action items, and ensure alignment. • Prepare and maintain key documentation: User Requirement Document (URD), Business Requirement Document (BRD), Software Requirement Specification (SRS), Functional Specifications, Use Cases/User Stories, process flows, data requirements, and user manuals. • Create visual artifacts to communicate ideas effectively: storyboards, process flows, wireframes, UI mockups, prototypes, and content outlines. • Ensure requirements are clear, complete, feasible, testable, and aligned with business goals. 2. Testing & Quality Assurance • Track and manage assigned project tasks to meet agreed timelines and quality standards. • Participate actively across the full project lifecycle: requirements analysis, design, testing. • Support and coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT); validate that the solution meets documented requirements. • Manage change requests: assess impact on scope, timeline, and cost, and facilitate approvals. 3. Stakeholder Coordination & Communication • Coordinate and facilitate collaboration among cross-functional stakeholders: business users across departments, internal IT teams (developers, PMs), and external parties/ vendors. • Monitor emerging technologies, industry trends, and best practices to recommend or consult the process/ system enhancements. • Support end-user training and adoption; prepare user manuals, guides, and training materials. • Coordinate with vendors to clarify requirements, review proposals, and align solutions with business needs. • Ensure vendor solutions deliver business value and integrate effectively with internal systems. 4. Other tasks or projects from time to time assigned by Line manager/ Department Heads.
Yêu cầu công việc
1. Qualification • University Degree in IT or related fields 2. Work Experience • Minimum 4 years’ experience in IT business analysis • Experience as a business analyst in Finance & Banking • Strong analytical thinking and business process understanding • Being able to work in team, lead team, or work independently • Being able to work under pressure • Basic understanding of some technology such as iOS, Android, progressive web application. • Basic understanding of SQL and relational databases 3. Knowledge • SQL and relational databases • Some technology such as iOS, Android, progressive web application 4. Skills • Communication, Presentation, Negotiation • Design thinking • Critical thinking • Teamwork & Motivation • Good collaboration • Relationship building • English communication intermediate (written & verbal)
Quyền lợi
Attractive KPI Bonus (monthly or yearly) and 13th month salary , Premium personal healthcare insurance for all employees and spouse and/or children , 14 – 20 days annual leave, 3 days of sick leave with pay