PMO – Middle Level
Công ty TNHH SETA international Việt Nam
Mô tả công việc
Position PMO – Middle Level Reports to COO / CEO Scope Operate as part of the PMO function. Monitor and coordinate multiple projects to ensure project governance and process compliance. Work closely with PMs, QA, Development and Delivery teams. 1. Responsibilities A. Project Governance & Process Follow and maintain project governance processes across projects. Support the implementation of SOPs for Dev, QA, PM, Release and Delivery. Maintain project templates, checklists, RACI and related documentation. Ensure projects follow agreed processes, standards and reporting requirements. B. Project Portfolio Monitoring Monitor the health and progress of assigned projects. Track project timeline, scope, risks, issues and delivery status. Prepare weekly project status reports and identify potential risks or delays. Classify project status as Red / Yellow / Green and escalate critical issues to PMO Lead / Management. Coordinate with PMs and relevant teams to follow up on action items. C. Reporting & KPI Maintain project dashboards using tools such as Jira, Confluence or Power BI. Consolidate project data and prepare regular reports for management. Track operational metrics such as on-time delivery, sprint health, bug leakage and process compliance. Support PMO Lead in analyzing project performance and identifying trends. D. Cross-functional Coordination Coordinate with PM, QA, Dev and Delivery teams to ensure smooth project operations. Organize and follow up on PMO meetings, action items and deadlines. Support communication between project teams and management when required. Identify and escalate project issues that may impact delivery. E. Process Improvement Identify bottlenecks and inefficiencies in project processes. Suggest improvements to workflows, templates, checklists and reporting mechanisms. Support the implementation and tracking of process improvement initiatives. Contribute ideas for automation of repetitive PMO activities. F. Support & Training Support PMs and project teams in applying PMO processes and templates. Share best practices and provide guidance on project reporting and governance. Support onboarding of new PM/PMO members when required.
Yêu cầu công việc
2. Requirements A. Mandatory 2+ years of experience in Project Management, PMO or related roles. Experience working in IT outsourcing or product companies. Experience monitoring and coordinating multiple projects. Good understanding of project management processes and Agile/Scrum. Experience with Jira, Confluence or similar project management tools. Experience with project reporting, risk tracking and KPI monitoring. Good communication and coordination skills. Strong analytical and problem-solving skills. Good English communication skills. B. Preferred Experience working with international clients (US/AU/JP/UAE). Experience with SOP, KPI/OKR or RACI. Experience with Power BI or other reporting/dashboard tools. PMP, PMI-ACP, PSM, PRINCE2 or equivalent certifications. 3. Personality Fit Structured, organized and detail-oriented. Proactive and responsible for assigned tasks. Strong ownership and follow-through mindset. Logical thinking and data-driven approach. Comfortable working with multiple teams and priorities. Confident in identifying and escalating project risks or issues. Willing to challenge existing processes and suggest improvements.
Quyền lợi
4. Benefits Highly competitive compensation. Performance-based bonus. Clear career development path: PMO → Senior PMO → PMO Lead / PMO Head. Opportunity to work directly with PM, QA, Dev and Delivery teams. Professional, fast-paced working environment. Opportunity to contribute to the development and improvement of the company's PMO system.