UI-UX Designer (Figma, Product Design, Design System)
DatVietVAC
Mô tả công việc
DatVietVAC Group Holdings is looking for a Product Designer to design the user experience and interface of our Fan Commerce Platform, including mobile-first consumer applications and internal operation dashboards. You will design seamless transactional and fan-engagement experiences across web and mobile while building and maintaining a shared Design System for the entire platform. 1. Core Product Experience Design Design end-to-end user experiences for core product journeys, including content discovery, product selection, transactions, and order-status tracking. Design complete order-management and payment journeys across web and mobile applications. Create fan-interaction and content-participation experiences for entertainment programs and live events. Design consistent identity, authentication, profile, and account-management experiences across platform modules. Translate product requirements and business rules into user flows, information architecture, wireframes, prototypes, and high-fidelity interfaces. Identify and design appropriate states for errors, empty data, loading, payment failure, cancellation, refund, and other edge cases. Apply a mobile-first approach while ensuring consistent and responsive experiences across web, tablet, and mobile devices. 2. Design System and Internal Operation Tools Build and maintain a shared Design System for web and mobile applications. Define and manage design tokens, components, variants, interaction states, responsive rules, and usage guidelines. Ensure the Design System is scalable, accessible, reusable, and practical for development teams. Design internal dashboards and operation tools for content, inventory, orders, payments, reconciliation, and reporting. Ensure consistency between consumer-facing products and internal operation interfaces. Maintain visual and brand consistency across the DatVietVAC digital ecosystem. Collaborate with engineers to align design components with frontend and mobile component libraries. 3. User Research and Experience Optimization Collaborate with Product Owners to collect and analyze user feedback. Conduct usability tests and use findings to improve product flows and interface designs. Research industry standards, competitors, and emerging practices across e-commerce, entertainment, content platforms, fintech, and high-traffic applications. Use qualitative and quantitative insights to support design decisions. Identify usability issues, friction points, and opportunities to improve conversion and fan engagement. Design accessible experiences that support different users, devices, screen sizes, and network conditions. Continuously improve the product based on user feedback, operational data, and post-event learnings. 4. Design Handoff and Cross-functional Collaboration Prepare detailed design specifications for frontend and mobile development teams. Clearly document components, responsive behaviors, interaction states, animations, edge cases, and business rules. Create interactive prototypes to communicate product behavior and validate solutions before development. Collaborate closely with Product Owners, Backend Engineers, Frontend and Mobile Engineers, QC Engineers, and SRE/DevOps Engineers. Participate in product discovery, requirement clarification, design reviews, sprint planning, and implementation reviews. Review implemented interfaces to ensure alignment with approved designs and the Design System. Present and defend design decisions using user needs, business requirements, research, and data. Receive feedback constructively and iterate on designs when appropriate.
Yêu cầu công việc
Education College degree or higher in Design, Information Technology, Fine Arts, Multimedia, Human-Computer Interaction, or a related field. Experience At least two to three years of experience designing digital products within a software, technology, or product-based company. Proven experience designing end-to-end user journeys, not only individual screens or visual interfaces. A portfolio demonstrating product thinking, problem-solving processes, user flows, interaction design, and final design outcomes is required. Experience designing transactional or payment-related products in e-commerce, fintech, entertainment, media, or OTT is highly preferred. Experience designing both consumer-facing applications and internal operation tools is an advantage. Professional Knowledge and Skills Strong proficiency in Figma. Good knowledge of user experience design, user interface design, information architecture, wireframing, prototyping, and visual design. Experience building or maintaining a Design System with reusable components, variants, tokens, states, and documentation. Ability to design complete user flows across web and mobile applications. Good understanding of mobile-first and responsive-design principles. Ability to design complex transactional workflows involving payments, inventory, order status, cancellations, refunds, or reconciliation. Understanding of usability testing and fundamental UX research methods. Knowledge of accessibility principles and inclusive-design practices. Understanding of product development processes and collaboration within Agile/Scrum teams. Ability to prepare clear and detailed design handoffs for engineering teams. Soft Skills Strong product thinking and user-centered problem-solving skills. Ability to balance user needs, business objectives, technical constraints, and delivery timelines. Strong communication, presentation, and cross-functional collaboration skills. Ability to explain and defend design decisions using clear reasoning, research, and data. Openness to feedback and willingness to iterate. Strong attention to detail and consistency. Proactive, self-directed, and committed to continuous professional development. Ability to organize and manage multiple design tasks across different product modules. Language Skills Basic English communication skills. Ability to read and understand design and technical documentation in English. Nice to Have Basic knowledge of frontend development and the technical implementation of Design Systems. Experience working with React, Flutter, or component-based development teams. Experience with motion design, interaction animation, or micro-interactions. Experience designing products for low-bandwidth conditions or a wide range of devices. Experience with e-commerce, payment, entertainment, fandom, content, or OTT platforms. Experience designing internal dashboards and complex operation tools.
Quyền lợi
• Full statutory insurance, including Social Insurance, Health Insurance and Unemployment Insurance, based on 100% of the official salary and in compliance with Vietnamese labor regulations. • Working hours: Monday to Friday, from 8:30 AM to 5:30 PM, with a one-hour lunch break. • 14 days of annual leave. • Company-provided working equipment, including a laptop or desktop computer. • Employee parking area. • Annual PMP performance bonus, subject to individual KPI achievement and the Company’s business performance. • Periodic health check-ups. • Employee engagement programs and internal activities throughout the year.