Middle/ Senior Business Analyst (ERP)
GON TECH
Mô tả công việc
1. Position Objective Act as a bridge between Business (Finance/Sales/Operations) and Technical teams. Support the implementation and digitization of key processes such as O2C, P2P, R2R, and CRM. Ensure business requirements are accurately captured and delivered with guidance from senior team members. 2. Key Responsibilities Requirements Gathering: Support collecting and documenting business requirements from stakeholders (Sales/Finance/Warehouse/CS). Process Analysis & Modeling: Assist in analyzing current processes (As-Is/To-Be) and creating basic workflows (flowcharts, BPMN). Documentation: Prepare and maintain BA documents such as BRD, user stories, acceptance criteria, and simple mockups. ERP & Accounting Support: Assist in mapping basic accounting flows (GL/AP/AR) under guidance from senior BA/Accounting team. CRM Support: Support defining and documenting CRM flows (lead → opportunity → order). UAT Support: Help prepare test cases, support UAT execution, and track bugs/issues. Integration Support: Coordinate with technical teams to support integrations (e-invoice, bank, etc.). Data & Migration: Support data mapping, data validation, and basic reconciliation tasks. Training & Documentation: Assist in preparing user guides, SOPs, and training materials.
Yêu cầu công việc
3. Requirements Bachelor’s degree in Business, Finance, Accounting, IT, or related fields. 3.5+ years of experience in Business Analysis / ERP / CRM Basic understanding of O2C, P2P, R2R processes is a plus. Fundamental knowledge of accounting concepts (GL/AP/AR) is preferred. Familiar with Agile/Scrum methodology. Basic skills in writing user stories, documentation, and process flows. Good English reading & writing skills. Strong learning mindset and attention to detail. Familiarity with Jira, Confluence, Figma, Draw.io is a plus. 4. Nice-to-Have Exposure to ERP/CRM systems or accounting software. Basic understanding of IFRS concepts. Knowledge of SQL for data checking is a plus.
Quyền lợi
Why Join Us Opportunity to work on real ERP/CRM projects and gain hands-on experience. Learn directly from experienced BAs, PMs, and technical teams. Dynamic, young, and fast-growing environment. What We Offer 💰 Competitive salary + 13th-month salary + Tết bonus 🏥 Healthcare Insurance 💻 MacBook provided 🎯 Team building, Happy Hours 📚 Training & clear career path