Senior Digital Project Manager
FE CREDIT
Mô tả công việc
OBJECTIVES: We are looking for a highly organized and results-driven Senior Project Manager – Digital Channel to lead the execution of digital channel projects in a consumer finance business. This role involves managing a specific work stream within a larger digital transformation program, ensuring the successful delivery of digital solutions that enhance customer experiences and drive business growth. The ideal candidate will have a strong background in project management, digital platforms, and cross-functional collaboration. KEY RESPONSIBILITIES: 1. Project Planning and Execution • Develop detailed project plans for the assigned digital channel work stream, including timelines, budgets, and resource allocation. • Oversee the end-to-end execution of projects, ensuring deliverables are met on time, within scope, and on budget. • Monitor and track progress, identifying risks and implementing mitigation strategies to ensure project success. 2. Stakeholder Management • Collaborate with internal stakeholders (e.g., product, IT, marketing, compliance) to gather requirements and align project goals. • Act as the main point of contact for the assigned work stream, providing regular updates to the Program Director and senior management. • Liaise with external vendors and technology partners to ensure seamless integration and delivery. 3. Digital Channel Development • Manage the development and enhancement of digital channels, such as mobile apps, web platforms, or online portals. • Ensure solutions are user-centric, secure, and compliant with regulatory requirements. • Work closely with UX/UI designers and developers to deliver intuitive and engaging customer experiences. 4. Performance Monitoring and Reporting • Define and track KPIs to measure the success of the work stream and its impact on business objectives. • Prepare and deliver regular project status reports, highlighting progress, risks, and opportunities. • Conduct post-implementation reviews to identify lessons learned and areas for improvement. 5. Compliance and Risk Management • Ensure all work stream activities comply with local regulations, data privacy laws, and industry standards. • Identify potential risks early and implement effective mitigation plans.
Yêu cầu công việc
Education: • Bachelor’s degree in Business, Information Technology, or a related field. Experience: • 5+ years of experience in project management, preferably in digital channels, consumer finance, or fintech. • Proven track record of delivering successful digital projects in a fast-paced environment. • Familiarity with Agile and Scrum methodologies and tools (e.g., Jira, Trello). Skills: Technical Skills • Proficiency in project management methodologies (Agile, Scrum, Waterfall) and tools (e.g., Jira, Trello, MS Project). • Familiarity with emerging technologies such as APIs, AI, and cloud-based solutions. Soft Skills • Exceptional leadership, decision-making, and negotiation skills. • Strong analytical and problem-solving capabilities. • Excellent communication skills, with fluency in English (Vietnamese language proficiency is a plus).
Quyền lợi
13th Salary & Yearly Bonus